Refund policy

RETURN & REFUND POLICY

At TPG Sports, every item is custom‑made when you order it. That means each piece is printed just for you — no stock, no mass production, no take‑backs. All sales are final.

1. NO RETURNS FOR BUYER’S REMORSE

Because every product is made‑to‑order, we do not accept returns or exchanges if:

  • You ordered the wrong size, color, or design
  • You changed your mind or simply don’t like the item
  • The product matches the preview and description but wasn’t what you “expected”

Please double‑check sizing charts, colors, and designs before placing your order.

2. DAMAGED, MISPRINTED, OR DEFECTIVE ITEMS

If your order arrives defective, misprinted, or damaged, we’ll make it right.
Report the issue within 15 days of delivery by including:

  • Your order number
  • A short description of the problem
  • Clear photos of the defect or damage

Once verified, we’ll issue a replacement or refund — whichever fits best.

3. SHIPPING ISSUES

If your order is lost in transit or arrives severely damaged, contact us immediately. We’ll investigate with our production partner and get you a fast resolution.

4. NO UNAUTHORIZED RETURNS

Do not send items back without approval. Unauthorized returns will not be accepted or refunded.

5. OUR COMMITMENT

We make impactful, high‑quality custom gear — built to perform and made to last.
If something doesn’t meet that standard, we’ll fix it.
If it does — the sale stands.

Questions?
Reach out to our team at anthony@tpg-sports.com for support.